customized services
>>ASSESS>>DESIGN>>TRAIN>>MEASURE>> AssessPHARxSIGHT's experienced consultants assess clients in a number of ways. We ride along with field representatives on sales calls, enabling us to see the client's sales model in action and observe interactions with customers. We also meet with Sales Directors and Managers to discuss the needs of their teams. Upon client's request, we pre-assess the sales force through online, written and verbal testing. PHARxSIGHT then compiles and analyzes the results, validating the training need with the client. >> DesignPHARxSIGHT researches the most qualified medical writer, graphic designer, producer, distributor, trainer and project manager for the client's therapeutic area or disease state. We then send out requests for proposals only to those who have exhibited expertise and have practical experience in the client's particular field. >> TrainPHARxSIGHT utilizes experienced trainers who have facilitated teleconferences, product training workshops, soft skill workshops, train the trainer, business emphasis meetings, point of action (POA) meetings and assessments(written and oral) in areas such as:
>> MeasurePHARxSIGHT measures each trainee thoroughly after the completion of the training program through a comprehensive written and oral role play assessment in order to confirm that the sales representative is “field ready”. Our role play tool, called DialogCoach, is a computer-based personal role play system that actually listens to sales people as they interact with a virtual customer. The customer simulator provides them with real-time feedback until the right talking points become second nature. Find out more at www.dialogcoach.com PHARxSIGHT also offers PHARxMETRICS™, a customized survey that questions customers on company perception, marketing messages, products, features and benefits, customer feedback and retention of sales calls, giving clients critical insight into their brand's strengths and weaknesses. Click for more information about PHARxMETRICS. |
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